We offer nationwide delivery, Monday to Friday mornings as standard. Weekend delivery can also be arranged upon request.

In the North East, we deliver using our own fleet, with most orders arriving before 9am -just like the milkman. Outside the region, we use a courier service with deliveries typically arriving before 12 noon. If you need an earlier delivery, we can arrange it for an additional cost - just get in touch for details.

We offer weekly, fortnightly, or monthly deliveries as standard, which suits the needs of most of our customers. We pride ourselves on a hassle-free service, so if you need a different schedule, just let us know - we’re happy to help.

In the North East, deliveries are handled by our own team, giving you a friendly, personal service from people who know the area.

On a bank holiday week we move regular fruit deliveries forward by one day, defaulting to Tuesday and Thursday.

In the North East, if your business is open when we arrive, we're happy to deliver directly to your office or staff canteen. We can even unpack the fruit and take away the empty boxes - whatever level of service suits you best.



Nationwide, deliveries are handled by our courier partner, so these will be to reception or your designated delivery point.

We regularly run introductory offers for new fruit box subscription customers and are always happy to arrange a trial, so you can see if we’re the right fit for your business. If there’s nothing currently advertised, just get in touch - we’re always open to a conversation.

Yes - we offer discounts for pre-paid subscriptions of 3, 6, or 12 months. Just get in touch and we’ll be happy to talk you through the options.

We accept all major debit and credit cards, Apple Pay, Google Pay, and direct bank transfers. Payments are processed securely through our Shopify-powered checkout, so you can choose the method that works best for you.

Absolutely - this is the preferred option for many of our customers. We invoice at the end of each calendar month for all deliveries made during that period. Our standard terms are 30 days, with payment due within 7 days of receiving the invoice.

Nope! You can order as much or as little as you need. Our service is completely contract-free, so you’re free to pause, amend, or cancel at any time. All we ask is for 7 days’ notice on subscription items.

Getting started is easy - just place an order through our website, or if you’d prefer a more personal touch, drop us an email to hi@bonfruit.co.uk with your requirements and we’ll take care of the rest.

We work one week in advance, so we ask for 7 days’ notice when starting, amending, or cancelling an order. This helps us plan deliveries efficiently and keep everything running smoothly.

Never. Our service is completely flexible - pause or cancel at any time with no penalties. Just give us 7 days’ notice so we can plan accordingly.

Absolutely! You can adjust your delivery frequency at any time to suit your needs. Just give us 7 days’ notice, and we’ll take care of the rest.

Yes - you're free to update your order anytime through your online account. If you'd like to tweak the contents of your fruit box, just drop us an email and we’ll tailor it to suit your preferences.

You can reach us by phone on 0330 043 1343 or email hi@bonfruit.co.uk

Our support team is available from 8am to 4pm, Monday to Friday. We’re a small (but mighty!) team, so if we miss your call, just leave a message and we’ll get back to you as soon as we can.

We pride ourselves on packing only class 1 produce, but if anything isn’t up to standard or goes missing, just let us know - we’ll replace it like-for-like in your next box, no questions asked.

We aim to resolve any issues as quickly as possible - usually within 24 hours. Whether it’s a delivery query or a piece of fruit that’s not quite right, just get in touch and we’ll sort it without fuss.